Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-sprinter-body-repair.collision-talk.com (hereinafter referred to as “Mercedes Sprinter Body Repair” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection, usage, and disclosure.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this Privacy Statement
  • Receiving communications from us via email, calls, or text messages

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers or other financial records for financial services.
  • Purchase Information: Items purchased, purchase frequency, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  • Location Data: Geographic data from your device to provide location-based services.
  • Feedback: Reviews, comments, and survey responses to improve our products and services.
  • Social Media Information: Data obtained through social media integrations on our platform.
  • Product Information: Details about the products you view, search for, or purchase.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies, and third-party partnerships.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide valuable analytics. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and performance.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage for improvement and customization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose of its collection or as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

Mercedes Sprinter Body Repair implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted Communication: Using secure connections (HTTPS) for data transmission.
  • Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take immediate steps to delete that information.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction on processing your data
  • Right to data portability
  • Objection to the processing of your data
  • Non-discrimination in response to certain requests

To exercise these rights or have any data-related inquiries, please reach out to our privacy team using the contact information provided.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For any questions related to privacy, data protection, unsubscribe requests, or general inquiries, please contact us: